Handling Your Responses
Does your admissions staff have a plan for when the cards start rolling in? Are you prepared for data entry, and more importantly, follow-up?
Use this copy of the check list below to keep you on-track in handling your responses.
Print out a printer-friendly copy of the check list below to keep you on-track in handling your responses.
- Is your mailroom informed of incoming cards?
- Is the pre-paid postage account paid at the post office?
- Are data entry personnel trained?
- Is a tracking system in place?
- Is the scanning equipment ready?
- Do the cards have a unique source code?
- Are phone operators aware of how to record card deck phone inquiries?
- Can Web page inquiries be tracked to the card deck?
- Is a rolling follow-up procedure planned?
- Is a response package designed and proofed?
- Are all response materials printed or prepared for delivery?
- Is a second follow-up package planned and prepared?
- Is the admissions counseling staff trained on the uniqueness of card inquiries?
Additional Resources
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